Privacy Policy | Sara Carter: Online Mixing and Mastering

Privacy Policy

What personal information do we collect from the people that visit our website?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name and email).

How do we collect information?

When you use the request a quote button on our website, as part of the process, we collect personal information you give us such as your name, band name and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose our site visitors’ personal information?

All direct payment gateways used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. No credit card information is stored onsite.

How do we communicate with our site visitors?

We may contact you to troubleshoot problems with your information or uploaded music files, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

How long do we keep your information?

We keep your information for 2 years after we have had no contact with you then it is deleted.

How do we protect visitor information?

We use an SSL certificate- see the padlock in the address bar • All of our credit card processing is done by Stripe, Transferwise & PayPal off of our site, using their secure servers.

How do we use cookies and other tracking tools?

We use cookies for tracking purposes.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Google Chrome) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.

If you disable cookies, some features will be disabled that make your site experience more efficient and some of our services might not function properly.

We have implemented the following: • Demographics and Interests Reporting

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics and Remarketing cookies) and Facebook pixels or other third-party identifiers together to compile data regarding user interactions with ad service functions as they relate to our website.

Commercial affiliations

Commercial partnership with brands I trust allows me to continue to run and its related operations.
It covers the fees for services and providers required to run this website, including but not limited to: secure and reliable web hosting and email services, design, upkeep and other costs.
Please note there will be posts, articles or videos with content about companies and products I am commercially affiliated with.
This includes affiliate links which help to support Music Mix Pro by taking small cuts from your purchases, at no additional cost to you.
None of it affects my opinion. I only ever recommend products that I’ve used myself have found useful. I choose my partners carefully.
I never advise you to invest money in anything unless you are sure it’s something you really need.

Third Party Disclosure

We do not sell or trade to outside parties your personally identifiable information.

How you can withdraw your consent?

If at any time you would like to unsubscribe from receiving future emails or no longer wish for us to process your data, you can email us at [email protected] and we will promptly remove you from ALL correspondence. Alternatively, there is an unsubscribe link at the bottom of every email from us.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Data Breaches

Any data breaches will be reported to the ICO by the business owner.

Contacting Us

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at [email protected] or mail us at Music Mix Pro, 4 Petersfield Close, Chineham, Basingstoke, Hampshire, RG24 8WP, UK

Last updated: 23 March 2019 with version 1.2